Project Manager / Project Coordinator

Responsibilities & Context

• Oversee and manage the quality control process for all client projects, ensuring timely and high-quality delivery.
• Implement and maintain efficient workflows to streamline production processes, including scripting for software like Photoshop and Lightroom (will add advantage).
• Collaborate with the production team to enhance productivity and optimize quality.
• Serve as the primary point of contact to understand project requirements, scope, and objectives.
• Maintain comprehensive project documentation, including status reports, project trackers, and invoicing.
• Handle all test work received from potential clients, ensuring the highest standards are met before final delivery.
• Create, maintain, and manage project schedules and deadlines to ensure timely delivery (SLAs).
• Propose and implement process improvements to achieve operational efficiency.
• Identify and address potential risks, ensuring seamless project progress and integrations.
• Excellent understanding of quality assurance in post-production image editing.
• Attention to detail and a commitment to excellence in quality control.
• Identify training needs and based on that prepare & plan training accordingly for team’s performance improvement.
• Strong leadership and communication skills.
• Flexible to attend client meetings across various time zones.
• Have experience working on different project management tools, different file transfer tools.
• Perform other duties as may be assigned by the line manager or HOD.

Requirements

Education

• Bachelor/Honors
• Masters

Experience

• 3 to 5 years
• The applicants should have experience in the following business area(s): DTP House, E-commerce, IT Enabled Service, Software Company, Garments, Call Center

Additional Requirements

• Age 28 to 40 years