Head of Information Technology (IT)

Responsibilities & Context

• Install, configure and update macOS (MacBook, iMac, iPad, iPhone)
• Administer Microsoft Office 365 / Microsoft 365 (Exchange, Teams, OneDrive, SharePoint)
• Support collaboration and communication platforms across departments
• Lead and oversee the Group’s IT strategy, governance, and digital transformation initiatives.
• Plan, implement, manage, upgrade, customization, data accuracy, reporting, and optimize SAP ERP systems (e.g., SAP S/4HANA, FICO, MM, SD, PP) across multiple business units
• Strong understanding of enterprise IT architecture, infrastructure, networking, and cybersecurity.
• Lead, mentor, develop and evaluate IT staff; set KPIs and build a high-performing IT team.
• Edit and produce professional designs for social media post and videos for promotional, advertising, and training sessions.
• Develop, update, maintain, and regularly manage the Company website and related web content

Requirements

Education

• Bachelor in Engineering (BEngg) in Electronics and Telecommunication Engineering
• Master of Science (MSc) in Computer Science from North South University (NSU) / BRAC University/ American International University Bangladesh (AIUB) / Independent University Bangladesh (IUB)

Experience

• 8 to 10 years

Additional Requirements

• The applicants should have experience in the following business area(s): Computer Hardware/Networking, E-commerce, IT Enabled Service, Software, Web Media/Blog
• ERP/CRM/Business Application projects in Laravel Good at Vue JS/REACT Analyze, design and develop dynamic Web Application based on project documents.
• Skills & Expertise
• Microsoft 365 Email Hosting Skill, Digital Marketing (Social Medial Marketing), 3D Modelling and 3D Printing, macOS & Apps (MacBook, iMac, iPad, iPhone), ERP & Web Hosting & Design
• Hardware and Software knowledge: 3D Modelling and 3D Printing including 3D modeling platforms such as Solid works, 3D CAD,
• Strong knowledge of macOS, iOS, and Windows OS troubleshooting and recovery.

Skills & Expertise

• Microsoft 365 Email Hosting Skill, Digital Marketing (Social Medial Marketing), 3D Modelling and 3D Printing, macOS & Apps (MacBook, iMac, iPad, iPhone), ERP & Web Hosting & Design