IT Engineer - Factory

Responsibilities & Context

The Factory IT Engineer will be responsible for managing and maintaining all IT-related operations within the factory premises. The incumbent must stay at the factory and ensure uninterrupted operation of CCTV systems, attendance machines, network infrastructure, and provide end-user IT support. The role requires hands-on experience in CCTV installation, troubleshooting, and overall IT maintenance.

CCTV Management & Maintenance

• Installation, configuration, and maintenance of CCTV cameras and surveillance systems.
• Troubleshooting CCTV hardware, NVR/DVR, and network-related issues.
• Ensuring proper recording backup and monitoring system functionality.
• Coordinating with vendors when necessary.

Attendance Machine Management

• Installation, configuration, and regular maintenance of biometric/attendance machines.
• Troubleshooting attendance system issues.
• Ensuring proper data synchronization and report generation.
• Maintaining attendance system backups.

IT Infrastructure Maintenance

• Maintain factory network (LAN, routers, switches, Wi-Fi).
• Maintain system security and antivirus protection.

User-End Support

• Provide IT support to all factory employees.
• Troubleshoot desktop, laptop, printer, and network issues.
• Install and configure operating systems and necessary software.
• Support ERP/HR software users if required.

IT Inventory Management

• Maintain updated records of IT assets and equipment.
• Weekly IT inventory status reporting.

Reporting

• Submit weekly IT status reports to Head Office.
• Report system issues, downtime, and corrective actions.
• Maintain service logs and maintenance records.

Requirements

Education

• Bachelor of Science (BSc) in Computer Science & Engineering
• Bachelor of Science (BSc) in Information Technology

Experience

• 1 to 3 years
• The applicants should have experience in the following business area(s): Group of Companies, Paper

Additional Requirements

• Age 25 to 35 years
• Only Male

Good communication skills;

Reporting skills

Must be able to work independently